Privacy Policy

Last Updated On 01-Jan-2026

Effective Date 01-Jan-2025

SECTION 1 – INFORMATION WE COLLECT

When you engage our fulfillment and logistics services, request a quote, or otherwise communicate with us, we may collect personal and business information such as:

· Name, company name, job title

· Email address, phone number

· Business address and shipping addresses

· Order, inventory, and shipment details provided by you

· Billing and payment-related information (processed via secure third-party providers)

When you visit our website, we may automatically collect certain technical information including your Internet Protocol (IP) address, browser type, device information, and operating system to help us improve website performance and user experience.

Marketing communications (if applicable):
With your consent, we may send you emails regarding our services, service updates, operational notices, or marketing communications. You may opt out at any time.

SECTION 2 – CONSENT

How do we obtain your consent?
When you provide personal or business information to request a quote, onboard as a client, arrange fulfillment services, manage inventory, or contact us, you consent to our collecting and using that information for those specific business purposes.

If we request your information for a secondary purpose, such as marketing, we will either ask for your explicit consent or provide you with an option to decline.

How can you withdraw consent?
If you change your mind, you may withdraw your consent for us to contact you or continue using your information at any time by contacting us through our contact form or by email.

SECTION 3 – USE OF INFORMATION

We use the collected information to:

· Provide fulfillment, warehousing, shipping, and logistics services

· Process orders, shipments, and returns

· Communicate operational updates and service-related notices

· Improve our services, systems, and website

· Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

SECTION 4 – DISCLOSURE

We may disclose your information:

· To comply with legal obligations, court orders, or government requests

· To logistics partners, carriers, customs brokers, and service providers strictly as required to perform fulfillment and delivery services

· If you violate our Terms of Service

All disclosures are limited to what is necessary to perform the service.

SECTION 5 – THIRD-PARTY SERVICE PROVIDERS

We work with trusted third-party providers such as:

· Shipping carriers and transportation partners

· Payment processors

· IT, hosting, and analytics providers

These providers are only permitted to use your information as necessary to perform their services for us and are required to protect your data.

Some providers may be located in different jurisdictions. As a result, your information may be subject to the laws of those jurisdictions.

Once you leave our website or interact with third-party services, their privacy policies apply.

SECTION 6 – SECURITY

We take reasonable and appropriate security measures to protect your information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Sensitive information is transmitted using secure socket layer (SSL) technology and handled in accordance with generally accepted industry standards. While no method of transmission over the Internet is 100% secure, we follow best practices to safeguard your data.

SECTION 7 – COOKIES & ANALYTICS

We may use cookies and similar technologies to collect aggregated, non-identifiable information about website usage, such as traffic patterns and user behavior. This information helps us improve our website and services.

You may adjust your browser settings to refuse cookies if you prefer.

SECTION 8 – AGE OF CONSENT

Our services are intended for businesses. By using this site, you confirm that you are at least the age of majority in your jurisdiction and are authorized to act on behalf of your company.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. Material changes will be clearly indicated.

If our company is acquired or merged, your information may be transferred to the new entity to continue providing services.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, or if you have questions or concerns regarding this Privacy Policy, please contact us:

Email: info@ks5pl.com
Contact form: via our website